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10 customer service tips you should never forget

10 customer service tips you should never forget: 30/11/2017; When you work in customer service, you pick up on a huge array of rules, tips and tricks that can steer you through even ...; View article

Gearing up for the mighty Pramathlon

Gearing up for the mighty Pramathlon: 15/06/2016; We’ve all heard of a marathon, triathlon and duathlon, but what about a Pramathlon? IFDS loves to support chari...; View article

V.A.L.U.E.D: Paving the way for a more engaged workforce

V.A.L.U.E.D: Paving the way for a more engaged workforce: 10/06/2016; An engaged workforce can benefit your organisation in a variety of different ways, from boosting morale in your team thro...; View article

Three secrets of top customer service professionals

Three secrets of top customer service professionals: 25/05/2016; We pride ourselves on our consistently high levels of customer service, employing only the best and most passionate peo...; View article

The changing face of customer service

The changing face of customer service: 30/03/2016; It’s no secret that customer service is key to a successful business model. You can provide the best products and ser...; View article

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