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10 customer service tips you should never forget
10 customer service tips you should never forget
30/11/2017
When you work in customer service, you pick up on a huge array of rules, tips and tricks that can steer you through even ...
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Gearing up for the mighty Pramathlon
Gearing up for the mighty Pramathlon
15/06/2016
We’ve all heard of a marathon, triathlon and duathlon, but what about a Pramathlon? IFDS loves to support chari...
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V.A.L.U.E.D: Paving the way for a more engaged workforce
V.A.L.U.E.D: Paving the way for a more engaged workforce
10/06/2016
An engaged workforce can benefit your organisation in a variety of different ways, from boosting morale in your team thro...
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Three secrets of top customer service professionals
Three secrets of top customer service professionals
25/05/2016
We pride ourselves on our consistently high levels of customer service, employing only the best and most passionate peo...
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The changing face of customer service
The changing face of customer service
30/03/2016
It’s no secret that customer service is key to a successful business model. You can provide the best products and ser...
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