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Team Leader, Registration

  • Job reference DST/TP/57366/11507
  • Job type Full Time
  • Sector Administration and Operations
  • Location Basildon

The role of a Team Leader is to lead an operational team within Registration, working within strict guidelines and in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

  • Closing date - 27th May 2019
  • Grade - Team Leader (H/S4)

Main Responsibilities

Registration is made up of a number of different processes:

  • Anti-money Laundering - To identify the required documents needed to verify clients' identity in accordance with money laundering regulations.
  • Settlements - Settling deals within regulatory timescales, making payments to the correct location, acceptance of registration documents and the application of coverall agreements and alternative payment mandates
  • Client and Agent Maintenance -To identify the required documents/instructions needed in order to make relevant updates to the register
  • Estate Maintenance - To identify the required documents needed in order to make relevant updates to the register and provide information to assist the completion of the administration of the estate. To enable the correct issue of distribution payments following the death of the investor
  • Legal Documents - To identify the required documents needed in order to make relevant updates to the register for living clients such as powers of attorney and communicating the impact of the updates
  • Regular Savings Facility - To identify the required documents needed in order to set up and maintain Regular Saving and Regular Income Plans. Complete the required actions on receipt of direct debit rejections
  • Residency - To request and record the tax residency information for both retail and corporate clients.
  • You will be required to lead a team of staff and actively manage your team through our planning and resource tools. You will be a key player in achieving business standards, motivating your team and completing work in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

You will also be responsible for oversight of any offshored functions.

Ideal Candidate

  • Good keyboard skills to include awareness of MS Office packages
  • Good Verbal reasoning and numeric skills.
  • Ability to analyse and appraise work, to identify potential areas of concern that could lead to risk
  • Experience in the financial industry
  • Internal applicants - IOC Introduction to Securities and Investment
  • External applicants will be required to complete the IOC Introduction to Securities and Investment within a 12 month period from joining

Package

  • Reference salary based on experience and in line with the ACE salary progression scheme
  • 20 Days holiday (increasing by 1 day for every year's service up to a maximum of 25 days)
  • 6% non-contributory pension scheme
  • Life Assurance (4 x salary)
  • Single person healthcare
  • Flex benefits scheme
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