Summary
Role covers all aspects of the Operational Management Information. Preparation, sending and maintenance of monthly KPI and analysis packs. Preparation of ad-hoc report requests and development of existing packs, processes and procedures.
Main Responsibilities
* Manage written and verbal development requests, working with CSM's/ Clients within the business to ensure optimum outcome.
* Ensure that all elements of DST data security and transfer policies are followed
* Assists team members in problem solving
* Creates and maintains accurate documentation of procedures and methods, applying change control where required.
* Communicates and negotiates outcomes with internal DST users and management company contacts.
* Carries out any other duties which are within the employee's skills and abilities whenever reasonably instructed.
Ideal Candidate
- Strong understanding of Microsoft Office software, particularly Excel
- Complex problem solving
- Excellent analytical and technical skills
- Effective communication and negotiation
- Ability to work to tight deadlines
- Flexible