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Operational MI - MI Development - Senior Technical Associate

  • Job reference DST/TP/17447/11781
  • Job type Full Time
  • Sector Management Information
  • Location Basildon
This vacancy has now expired.


Role covers all aspects of the Operational Management Information. Preparation, sending and maintenance of monthly KPI and analysis packs. Preparation of ad-hoc report requests and development of existing packs, processes and procedures.

Main Responsibilities

* Manage written and verbal development requests, working with CSM's/ Clients within the business to ensure optimum outcome.

* Ensure that all elements of DST data security and transfer policies are followed

* Assists team members in problem solving

* Creates and maintains accurate documentation of procedures and methods, applying change control where required.

* Communicates and negotiates outcomes with internal DST users and management company contacts.

* Carries out any other duties which are within the employee's skills and abilities whenever reasonably instructed.

Ideal Candidate

  • Strong understanding of Microsoft Office software, particularly Excel
  • Complex problem solving
  • Excellent analytical and technical skills
  • Effective communication and negotiation
  • Ability to work to tight deadlines
  • Flexible
NANorth America
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EMEAEurope, The Middle East & Africa

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