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Multi-Lingual (German & English) Policy Administrator

  • Job reference DST/TP/57366/12193
  • Job type Full Time
  • Sector Life & Pensions/Insurance
  • Location Basildon
This vacancy has now expired.

** German Language both written and verbal are essential **

A fantastic opportunity to join one of the fastest growing and largest employers in Essex!

As a Senior Policy Administrator you will work within a dynamic team responsible for the provision of Customer Service and Policy Administration to our UK & German clients Life and Pension policy owners, and their financial advisers.

** German Language both written and verbal are essential **

You will work as a team to meet challenging Service Level Agreements in a busy environment whilst maintaining quality standards.

You will handle correspondence (email or written) and phone calls in a professional and efficient manner.

You will receive training on a variety of processes completed by different business areas to enable you to answer the enquiries.

You will develop professional internal and external relationships.

We always promote a friendly and professional image to customers and colleagues.

You will be joining a great team environment where you will not only develop your skills but also friendships that will last a lifetime.


  • Location - Basildon, Essex (UK)
  • Competitive annual salary
  • 20 Days holiday (increasing by 1 day for every year's service up to a maximum of 25 days)
  • 9% pension scheme (6% non-contributory & 3% self contribution)
  • Life Assurance (4 x salary)
  • Single person healthcare
  • Flex benefits scheme
  • Employee discount scheme
  • DST Sports and Social membership
  • On-site canteen
  • Free fresh fruit
  • Free on-site parking
  • Close to both the A127 & A13

Ideal Candidate

  • Excellent administration, planning and organizational skills
  • Commitment to providing excellent Customer Service
  • Excellent communication skills, both written and verbal, with the confidence to engage with internal colleagues and external clients
  • Strong attention to detail
NANorth America
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EMEAEurope, The Middle East & Africa

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