Working Hours: Early Morning Start
Shift Pattern: Tues - Sat
Note. The working hours/days can be flexible, please ask for more information
To provide a multitude of functions within DMD Funds and WMI across various inbound and outbound processes and there is a requirement to be flexible as they could be asked to move within the teams as business needs require.
Ideal Hours: 03:00 - 11:00 (Tues - Fri) and 07:00 - 15:00 (Sat) - Hours can be flexible and discussed further during interview
Main Responsibilities
Incoming correspondence
- Process incoming correspondence
- Scanning of documents and system data entry
- Review of scanned work to identify any missed documentation
- Support ad-hoc tasks as required
- Assist with daily issues, investigations as required by the Team Leader
- Organise own daily work within the stated timeframes and complete tasks in line with Team Leader direction
- Work closely with the Team Leaders group to identify training needs
AML & Legal Documents
- Process the return of clients documentation as per procedure
- Print and match letters with enclosures
- Quality check work
- Investigate outstanding items
AWD Pulls
- Monitoring work flow queues
- Retrieve original correspondence from on-site archive
- Print and match letters to corresponding documentation
- Quality check work
- Investigate outstanding work
Ideal Candidate
- Basic keyboard skills to include awareness of MS Office packages
- Good Verbal reasoning and numeric skills
- Experience in Financial Services Investment Industry
- Degree level of education in relevant subject
- Good accuracy and attention to detail
- Ability to work on own initiative when require
Package
- Reference salary based on experience and in line with the ACE salary progression scheme
- 20 Days holiday (increasing by 1 day for every year's service up to a maximum of 25 days)
- 9% pension scheme (6% non-contributory & 3% self contribution)
- Life Assurance (4 x salary)
- Single person healthcare
- Flex benefits scheme