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Account Manager, EMEA Fund Accounting, SS&C

  • Job reference DST/TP/17446/11525
  • Job type Full Time
  • Sector Accounting & Finance
  • Location London
This vacancy has now expired.

The role is based within our EMEA Funds Services team. EMEA Fund Services is the department within SS&C primarily focused on providing MBO and Admin services for Hedge Funds / Fund of Funds / Institutional Asset Managers as well as Family Wealth offices. There are 3 groups, with 2 based in London and one in Dublin.

SS&C are seeking an Account Manager with a strong fund accounting background in its London office based near St Pauls.

The position involves actively managing the service deliverables to our clients by working with the client aligned service group to ensure all end to end service deliverables are met on a daily basis. The successful applicant will need to work across the internal service groups and although will have an accounting background, will be expected to understand the day to day operational processing. The successful applicant should be building partnerships with their clients and ensuring that the services we provide allow the client to grow their business confident in our performance.

The successful applicant should have experience working on EU Regulated funds (eg. UCITS) and a good understanding of the various fund structures that fall within the EU Regulatory environment. They should be aware of the reporting and filings to be made with the regulatory authorities and the ability to interpret and explain the regulations as they apply to the role.

Main Responsibilities

Client Service/Delivery Management

  • Account Manager for a number of EMEA Fund Administration clients; typically Hedge Funds and Asset Managers
  • Work closely with clients to understand their needs and service requirements and formulising account plans
  • Facilitating and chairing regular in person service review meetings
  • Responsible for managing client issues and projects through to satisfactory resolution across all functions
  • Ability to build effective relationships with key internal and external stakeholders at all levels
  • Ensure all services are provided to clients in accordance with the contracts and any service level agreements
  • Ownership of client delivery, including though not limited to, oversight and accountability of the day to day processing activities which include all facets of Fund Administration; Middle Back Office, Fund Accounting, and Investor Services
  • Understand and manage client change requests through to completion. Acting as a partner and looking at the best solutions to any request or proposed process changes
  • Manage investor due diligence questionnaires and presentations
  • Coordination of SS&C Fund Administration Board Reports and presenting at the quarterly Board Meetings
  • Indirect management of client aligned production service teams across multiple locations
  • Provide regular updates to senior management on the client service meetings
  • Able to provide system demos / training as and when required to the clients and discuss forthcoming changes to those systems
  • Client on-boarding, working with the Implementations team to ensure all services subscribed for are included, all testing carried out and sign off from all relevant departments and the client is achieved before the launch date

Business Development

  • Identify process and system improvements across all functions
  • Investigate potential opportunities for account growth and new business
  • Develop ideas to increase revenue from existing and new clients
  • Respond to and follow up on request for proposal (RFP's)
  • Assist the sales team in their efforts to attract new business; participate in presentations on SS&C's service solutions to prospective clients and consultants
  • Facilitating and participating in meetings with external parties such as; Prime Brokers, Custodians, Counterparties, and Vendors to discuss service delivery, and market trends and initiatives that could impact our client base or improve our product offering
  • Keep abreast of industry wide changes affecting clients and work with them to understand the impact. How these changes will affect their business model whilst ensuring we are able to provide STP solutions

Fund Accounting

  • NAV Production, Daily P&L delivery, Investor Allocations, Management and Performance Fee calculation and Reporting
  • Understanding and Implementing Fund Prospectus and Governing Documentation on SS&C Systems
  • Demonstrate a good Knowledge of Accounting Standards (IAS, IFRS, US GAAP ) and provide Oversight of the Year End Fund Audit
  • Delivering efficiencies through automation, Standardisation and STP of processes
  • Assessing and ensuring industry best practices are achieved
  • Oversight of error reports; assessment of control failure and management of control improvements
  • Maintain a robust risk and control frame work around our all deliverables

Ideal Candidate

  • Understanding of the EU Regulatory environment and the various fund structures and requirements as they apply to the role
  • Demonstrated track record of strong client management in the financial sector
  • Demonstrated experience and clear understanding of credit products - Corporate bonds, CLO/CMOs, TRS , CDS, Loans and the main drivers of the P&L on these products
  • Industry/Accounting Qualifications preferred (ACCA, CA, CAIA, CFA, CIMA)
  • Proven record of liaising with Audit firms
  • Solid understanding of operational risk and controls.
  • Keen to learn and develop and lead by example
  • Proactive and positive approach to all challenges. Self-motivated and take initiative
  • Strong people management skills: both locally and remotely
NANorth America
Join us
EMEAEurope, The Middle East & Africa
APACAsia-Pacific

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