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Customer Service Jobs

DST provides award-winning services to our clients and their customers.We believe it is a key differentiator and sets us apart from our competitors.

We have maintained our 3 Star 'Exceptional' Investor in Customers (IIC) UK accreditation, the highest we can achieve, for the seventh year running.

We hire people who are passionate about providing high quality customer service and this can be through the apprenticeship or experienced hire route .

We provide contact solutions to our clients customers via our voice centre, letter, email and web chat. Our staff adopt a VALUED (Visable, Approachable, Love, Unique, Everyday, Determined) culture where we treat each other with respect, raise concerns honestly and bring passion to our work.

We also provide relationship points of contact for our clients through our teams of Client Service Managers. They handle day to day queries from our clients as well as partnering at a strategic level to ensure that the client is getting the best possible service from DST. 

From early careers to senior roles, view our jobs in:

 

Latest jobs
  • Location Chelmsford, Essex
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  • Job type Full Time
  • Description SummaryProduction of daily, weekly and monthly control reportingProduction of central AOM reportingManaging responses from Team Leaders and Managers to ensure reporting audits are up to date and
  • Location Chelmsford, Essex
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  • Job type Full Time
  • Description Working Hours: Early Morning Start Shift Pattern: Tues - Sat Note. The working hours/days can be flexible, please enquire for more information To provide a multitude of functions within DMD Funds
  • Location Chelmsford, Essex
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  • Job type Full Time
  • Description The role of a Written Enquiries associate is to investigate, resolve and provide a bespoke response to partners, client's and IFA's, by telephone, email or written communication regarding our Unit
  • Location Basildon, Essex
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  • Job type Full Time
  • Description Summary* To assist in the day to day management for a team within Distributor Client Services. * Collaboratively work with the management team to assist with the day to day efficient managing of the
  • Location Chelmsford, Essex
  • |
  • Job type Fixed Term
  • Description SummaryThe Complaints Team are based within our Paragon House office near Chelmsford train & bus station. The team oversee the administration of all complaints received by DST for their clients
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