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DST provides award-winning service excellence to our clients and their customers.We believe it is a key differentiator and sets us apart from our competitors.

We have maintained our 3 Star 'Exceptional' Investor in Customers (IIC) UK accreditation, the highest we can achieve, for the seventh year running.

We hire people who are passionate about providing high quality customer service and this can be through the apprenticeship or experienced hire route .

We provide contact solutions to our clients customers via our voice centre, letter, email and web chat. Our staff adopt a VALUED (Visable, Approachable, Love, Unique, Everyday, Determined) culture where we treat each other with respect, raise concerns honestly and bring passion to our work.

We also provide relationship points of contact for our clients through our teams of Client Service Managers. They handle day to day queries from our clients as well as partnering at a strategic level to ensure that the client is getting the best possible service from DST

Latest jobs
  • Location Chelmsford, Essex
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  • Job type Full Time
  • Description PackageReference salary based on experience and in line with the ACE salary progression scheme20 Days holiday (increasing by 1 day for every year's service up to a maximum of 25 days)6%
  • Location Chelmsford, Essex
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  • Job type Full Time
  • Description SummaryTo lead associates that will be responsible for answering and investigating customer and Partner queries, by letter, email and telephone or any other means of communication or interaction
  • Location Chelmsford, Essex
  • |
  • Job type Full Time
  • Description SummaryTo lead associates within defined Platform Services Contact Centre sub-teams. The team will be responsible for answering and investigating customer and Partner queries, by letter
  • Location Chelmsford, Essex
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  • Job type Fixed Term
  • Description SummaryThe jobholder will have responsibility for reviewing, assessing and analysing the quality of the calls, Associate MI and transactions PackageCompetitive annual salary20 Days holiday6%
  • Location Chelmsford, Essex
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  • Job type Full Time
  • Description SummaryThe DST Adams House office situated near Sainsbury's superstore in Springfield, Chelmsford (next to the A!2) PackageWhether joining us from school, college or just looking for a career change
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