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Head of Client Finance - Craigforth

  • Job reference IFDS/TP/24087/10053
  • Job type Full Time
  • Sector Accounting & Finance, Wealth Management/Investment Platforms
  • Location Stirling
This vacancy has now expired.


Responsible for the Lomond View Finance Department covering, Client Finance Control Team, Payment Team and Box Management Team for the Pensions business

Drive the Finance Department strategy and direction and input to overall admin centre strategy and direction.


* Competitive annual salary
* Eligible for annual discretionary bonus (based on individual and company performance)
* 25 Days holiday
* 6% non-contributory pension scheme
* Life Assurance (4 x salary)
* Family Cover healthcare
* flex benefits scheme

Main Responsibilities

Responsible for the Lomond View Finance Department covering, Client Finance Control Team, Payment Team and Box Management Team for the Pensions business

Drive the Finance Department strategy and direction and input to overall admin centre strategy and direction.

Manage and oversee the provision of Financial Controls, Reconciliations, Treasury and Box Management for the Client ensuring excellent quality and accuracy standards whilst achieving all SLA's. Maintain appropriate control systems to manage risk and minimise financial exposure to the Client and IFDS.

Responsible for the overall production and maintenance of all business process manuals to support the work of the department, limiting exposure through cross skilling.

To manage and oversee the Finance Testing/Operational Readiness team for the IFDS Platform business and Legacy business. To provide Finance Platforms Analyst support, and to be responsible for a team of Finance testers to undertake testing in accordance with IFDS standards.

Manage the Finance Department in relation to change, facilitating the implementation of new business into the Department assessing wider operational impact. Manage and oversee the Finance Department to ensure that all processes are achieved within SLA 's, and to proactively escalate issues to the relevant departments management team. To ensure that all work produced is of the highest quality and is totally compliant. Role to include recruitment, manpower planning and staffing issues as required, setting work standards for job productivity, utilisation and quality. Ensure that all core systems are operating effectively proactively escalating any issues identified.

Manage and implement departmental initiatives and support wider admin centre initiatives.

Production of project proposals and business cas

  • Production of cost saving analysis

Act as BCP plan owner.

Manage and have strong positive relationships both internal and external.

Budgetary Control

  • Manage the department in line with budget requirements as defined by the Director of Client Finance.


Oversight of the Finance teams responsible for delivering to the Client in a timely manner.

Client Finance Control Team

  • Review and authorisation of monthly accounts pack.
  • Authorisation of GL postings.
  • Own the relationship with the Client
  • Facilitating adhoc Client visits to review processes and contributing to gross margin investigations
  • Any projects impacting client finance
  • Review completeness of Accounts and Process
  • Review and authorisation of monthly and annual PIRAS returns
  • Attend Monthly Client Account reviews

Payments Team

  • Review and authorisation of daily treasury ensuring adequate funding and MMF holdings.
  • Any projects impacting payments team
  • Authorisation of client payments

Box Management Team

  • Review and authorisation of daily box and pricing and month end reporting
  • Review and authorisation of monthly backdate analysis and reporting
  • Pricing error compensation and settlement exercises
  • Projects including, fund launches, bulk switches, fund manager changes, portfolio changes along with all spreadsheet related updates and testing
  • Own relationship with the Client Investment Administration team.
  • Team, department, organisation wide projects and initiatives


  • To exercise due care and diligence, ensuring the areas the role is responsible for are organised and controlled.
  • To uphold responsibilities for risk and business continuity practices as appropriate to the position the role holds within the organisation.
  • To comply with the regulatory regimes in which IFDS operates, with particular consideration given to relevant Client Asset, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role.
  • Financial Controls - Ensure all payments are properly authorised, controlled and monitored, in accordance with delegated authority requirements.


All employees are accountable for the delivery of a Quality service, driving for excellence in all their work activities:

  • To be quality driven, aiming for 100% accuracy and timeliness of delivery.
  • To effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external).
  • To continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance.
  • To observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties.
  • To communicate and promote the values which reinforce and support a consistent quality culture.

Ideal Candidate


  • Qualified Accountant or considerable accounting experience in a similar role
  • Financial Services background with key pensions knowledge
  • Excellent understanding of the Finance processes falling under, Client Finance, Payments Team and Asset Servicing
  • Excellent PC and computer system skills specifically Excel
  • Excellent analytical and logic skills and determination to complete a task
  • Excellent communication and interpersonal skills.
  • Good Team Management skills
  • Detail conscious and concern for accuracy
  • Ability to work without close supervision and meet tight deadlines often under pressure.
  • Comprehensive knowledge of the principle of unit pricing and box management
  • Understand Authority limits
  • Ability to influence and negotiate with individuals at various levels
  • Proactive using own initiative and asks questions
  • Project involvement and delivery to tight deadlines
  • Highly organised and methodical to planning
  • Co-operative working style with others as part of a team
  • Maintains and develops knowledge of technical requirements of job together with operating framework.
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