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Client Receipting Senior Associate

  • Job reference IFDS/TP/18/10077
  • Job type All
  • Sector
  • Location Brentwood

Summary

The main responsibility for the Client Finance Receipting Team is investigating all unmatched receipts that have failed the auto match process on the Bluedoor Platform, this investigation needs to be carried out and completed within certain timeframes and client money rules followed where required.

Main Responsibilities

Unmatched Receipt Investigation:

* Investigation of all Electronic, Cheque and Debit Card receipts whereby there has not been enough information, or the information provided is incorrect for automatching to occur

* Attention to Detail is required when investigating unmatched receipts to ensure the money we have received is applied to the correct client

* Work well in a team to ensure deadlines are met

* Able to use own initiative (think outside the box) unmatched receipts do not always follow the same journey

* Ability to work different systems for investigation purposes - Bluedoor, Barclays and Excel

* Good communication skills, we need to build good relationships within our own team but also with the other business areas we liaise with, especially the dealing team

* Time management, to be able to use their time efficiently, prioritising tasks in correct order

Processing Electronic Receipts:

* Attention to Detail, need to be entered with the exact details given from statement download to help with automatching where possible

* Time Management, process each receipt efficiently as working to a vp critical deadline

* Ability to work different systems for investigation purposes - Bluedoor, Barclays and Excel

Investigation outcomes include:

* Unable to Apply

* Manual Match/Amend Deposit

* CCOutbound

* Dishonour and Split

* Transfer In Money from another plan

Other ad hoc responsibilities include monitoring of the group inbox, unpaid cheque process and cover for entering electronic receipts if required.

Ideal Candidate

  • Client focused
  • Good oral and written skills
  • Attention to detail
  • Good communication skills
  • Good time management skills

Ability to use their own initiative· Recognised industry qualification (e.g. IAQ/IOC or equivalent)

  • Experience and detailed understanding of retail platforms in the UK
  • Knowledge of the following asset types: Funds, Equities, Bonds, Cash
  • Experience and understanding of asset servicing business models
  • Awareness of the FCA regulatory environment
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