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Cash Management Team Leader

  • Job reference IFDS/TP/12229/9586
  • Job type Full Time
  • Sector
  • Location Brentwood

To lead a team and ensure that all Cash Management Processes are completed in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). To ensure you have no Management Company responsibilities unless prior agreement from your manager and to work with the other Team Leaders to ensure the below is possible.

Main Responsibilities

Responsibilities of incumbent:

  • Professional Standards: To adhere to the department's professional standards and security policy and to ensure you maintain these within your team by floor walking and general observation.
  • Incidents: To raise all incidents on Risk Online, notify your Manager and ensure these are documented on the end of day issues email. To complete an Incident report where necessary.
  • Payment Authorisation: To authorise payments daily and within the set timescales, following a checklist to ensure payments are released in the correct order. Ensure there are no payments outstanding at the end of the day.
  • Training & Communication: To liaise with the quality coach for training new members of staff within the team. Ensure that all training is carried out to staff within you team for new procedures and processes. To hold weekly team meetings to ensure all information is communicated.
  • Control of workflows: To monitor AWD workflows with the use of the Non end reports to ensure all work is completed with agreed SLA`s.
  • FSU Authorising: To authorise daily entries/online cheques within FSU and ensure they are clear by COB.
  • Holiday: To vet staff holiday requests ensuring your team will be covered during staff absence.
  • Investigation and Resolution of Enquiries: to the required standards to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
  • Breaches: Investigate and contest breaches raised against Cash Management and providing preventative actions.

  • Statistic Reporting

Complete Monthly stats within the set deadlines. Ensure all Breach forms and internal Cash Management forms (Route cause/Breach/System Enhancement etc) are completed in a timely manner.

·Escalation of issues to Line Manager

Ensure that all issues are escalated to your Line Manager by COB the day they arise.

·Resolution of Cash Management outstanding Reconciliation items

To oversee the investigation and resolution of all items outstanding for Cash Management on the various Reconciliation's. (Bank recs/Asset recs/Client Accounting recs). Ensuring that regular status reports are communicated back to the appropriate area via e-mail or Frontier.

Staffing responsibilities: To perform or assist with the Probation and 1-2-1 staff meetings

  • Additional Responsibilities: complete any other appropriate ad hoc tasks as required/directed by one of the managers. Attend meetings with auditors and management companies providing knowledge of procedures and controls.
  • Collating evidence for auditors.

Ideal Candidate


  • IOC or equivalent or commitment to study for IOC
  • Good Verbal reasoning and numeric skills.
  • Experience in Financial Services Investment Industry.
  • Ability to work to strict deadlines.
  • Good accuracy and attention to detail
  • Ability to work on own initiative when required
  • Experience in double entry book keeping and Banking
  • Good communication skills
  • Good organization skills

NANorth America
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EMEAEurope, The Middle East & Africa

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