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DST provides award-winning service excellence to our clients and their customers.We believe it is a key differentiator and sets us apart from our competitors.

We have maintained our 3 Star 'Exceptional' Investor in Customers (IIC) UK accreditation, the highest we can achieve, for the seventh year running.

We hire people who are passionate about providing high quality customer service and this can be through the apprenticeship or experienced hire route .

We provide contact solutions to our clients customers via our voice centre, letter, email and web chat. Our staff adopt a VALUED (Visable, Approachable, Love, Unique, Everyday, Determined) culture where we treat each other with respect, raise concerns honestly and bring passion to our work.

We also provide relationship points of contact for our clients through our teams of Client Service Managers. They handle day to day queries from our clients as well as partnering at a strategic level to ensure that the client is getting the best possible service from DST

Latest jobs
  • Location Chelmsford, Essex
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  • Job type Full Time
  • Description PackageWhether joining us from school, college or just looking for a career change, you'll be building a career that counts, from day one. You'll have real responsibilities
  • Location Chelmsford, Essex
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  • Job type Part Time
  • Description SummaryThis role requires 3-5 days per week (ideally 20 hours+). PLEASE NOTE: YOU WILL NEED TO BE COMMITTED TO DOING FULL TIME TRAINING FROM 9AM TO 5:30PM FOR A DURATION OF 4-8 WEEKS
  • Location Chelmsford, Essex
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  • Job type Full Time
  • Description OverviewThe IFDS office is situated within a 5 minute walk from Chelmsford Bus & Train station. This is a fantastic opportunity to join one of the fastest growing and largest employers in Essex
  • Location Stirling
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  • Job type Full Time
  • Description SummaryLead in the timely roll out of legislation and product changes to ensure successful integration into SSM BAU processes. Delivery and planning of training and/or coaching based on the levels of
  • Location Stirling
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  • Job type Part Time
  • Description SummaryThis role requires 20 - 25 hours per week between 9.30am and 2.30 pm Monday - Friday. The Contact Centre is the Customer Service Centre, which offers a wide range of services to meet the needs
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